voroa
Legal

Terms of Service

Effective date: 7 July 2026

Business information

Legal entity
Web Tech Digital Work (a sole proprietorship)
Trade name
Voroa
GSTIN
27ATFPT3932L1Z6
Registered office
Commercial Office No. 605, Freedom Towers, CTS No. 15184, Near Akashwani, Chhatrapati Sambhajinagar, Maharashtra 431001
Contact
legal@getvoroa.com

1. The service

Voroa is a cloud platform operated by Web Tech Digital Work (trade name: Voroa). Voroa builds, deploys, and hosts web applications from a source-code repository you connect, and provides tools to manage those applications — including deploys, logs, environment variables, custom domains, and managed databases. Access is provided through the Voroa web application.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract under Indian law. By creating an account, you confirm that you meet these requirements and that the information you provide is accurate and kept up to date.

3. Account

Using Voroa requires creating an account. You are responsible for all activity under your account and for keeping your credentials secure, and you must notify us promptly of any unauthorised access. One account is intended per person or business; creating multiple accounts to circumvent plan limits is not permitted.

4. Plans, billing, and auto-renewal

*The paid-plan, billing, and auto-renewal terms in this section apply once paid plans become available. Until then, the service is offered on the free tier and no payment is taken. A free tier is available so you can evaluate the service before paying.*

At checkout, before any payment is taken, we show you the price of each service and its size, the amount excluding GST, the GST added, and the total payable now and per cycle; you must affirmatively accept these Terms, our Refund and Cancellation Policy, and our Privacy Policy, and authorise the recurring payment, by ticking a box that is not pre-selected. The following clauses govern paid plans:

4.1 Prepaid and non-refundable. Fees are billed in advance for each billing cycle and are non-refundable, except where a refund is required by law or under our Refund and Cancellation Policy. If you downgrade or cancel a service, your current plan continues until the end of the cycle you have already paid for, and the change takes effect from the next cycle. No pro-rata refund or credit is issued for the unused part of a cycle.

4.2 Upgrades (immediate, prorated). If you upgrade a service to a larger size mid-cycle, the change takes effect immediately once payment is verified, and you are charged a prorated amount for the remainder of the current cycle. A separate GST tax invoice is issued for that difference.

4.3 Statutory rights preserved. Nothing in these terms or in our Refund and Cancellation Policy limits your rights under the Consumer Protection Act, 2019, or any other law, where a service is deficient, not delivered, or wrongly charged.

4.4 Auto-renewal, mandate and cancellation. Paid subscriptions renew automatically each billing cycle under the payment mandate you authorise (UPI AutoPay or a card e-mandate), up to the maximum amount you approve. We send you a notice before each renewal. You may cancel at any time before the next renewal from your account. Cancellation stops the next renewal and does not refund the current cycle. Your payment instrument details are handled by our payment provider and are never stored by us.

4.5 Taxes (GST). All prices are shown exclusive of GST. Applicable GST (currently 18%) is added and shown on your tax invoice for each charge. A GST-compliant tax invoice is available to download for every payment.

4.6 Consolidated workspace billing. Each workspace is billed as a single monthly charge equal to the sum of that workspace's active paid services plus GST, on one renewal date. Adding or upgrading a service adjusts your next consolidated charge; changes to individual services are reflected on your workspace statement.

4.7 Price and feature changes. We may change plan pricing or features with at least 30 days' notice by email to the address on your account. Continued use after a price change takes effect constitutes acceptance. If we materially change these Terms, our Refund and Cancellation Policy, or our Privacy Policy while your mandate is active, we ask you to re-accept the updated documents at your next renewal rather than binding you to them silently.

5. Acceptable use

You may use Voroa only for lawful purposes. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you must not deploy, host, store, transmit, or otherwise use the platform for content or applications that:

  • belong to another person and to which you do not have the right to use;
  • are defamatory, obscene, pornographic, harmful to children, harassing on the basis of gender, or otherwise indecent, objectionable, or contrary to the laws of India;
  • infringe any patent, trademark, copyright, or other intellectual property right;
  • deceive or mislead the recipient about the origin of a communication, or knowingly spread misinformation or false information that may cause harm to any person;
  • impersonate another person, organisation, or entity;
  • threaten or undermine the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign states, or public order, or that incite the commission of any cognisable offence or are insulting to any foreign state;
  • contain malware, viruses, or any code designed to interrupt, destroy, or limit the functionality of any computer resource; or
  • constitute patently false or untrue information published with intent to mislead, harass, or cause financial or other harm to any person or entity.

Additionally, you must not:

  • use the platform to send spam, mine cryptocurrency, run denial-of-service activity, or otherwise abuse shared resources;
  • attempt to gain unauthorised access to other accounts, tenants, or our systems; or
  • reverse-engineer, scrape, resell, or redistribute the platform without our written consent.

You must stay within the resource limits of your plan. We may apply limits to protect the reliability of the platform for everyone.

6. Your content and responsibilities

You retain ownership of the code you deploy and the data your application processes. You are responsible for that code and data, for having the rights to use it, and for how your application handles its own end users' information. You must comply with applicable law, including any consent, notice, or other obligations you owe to the people who use your application. You grant us the limited rights needed to store, build, run, and display your content solely to operate the service for you.

7. Data and privacy

How we handle your data is described in our Privacy Policy. Your account and its resources are isolated from other tenants and are not shared without your consent, except as required to provide the service or by law.

8. Intellectual property

Voroa, including its software, branding, and design, is owned by Web Tech Digital Work and protected by applicable law. The code and business data you bring to the platform remain yours. You may not copy, modify, or create derivative works of the platform without written permission.

9. Service availability and disclaimer of warranties

The service is provided on an "as is" and "as available" basis. We work to keep Voroa reliable and available, but we do not warrant that it will be uninterrupted, error-free, or free from data loss. Planned maintenance, third-party dependencies, and factors outside our reasonable control may affect availability. You are responsible for keeping your own backups of critical code and data.

10. Suspension and termination

We may suspend or terminate access for breach of these terms, non-payment, or activity that threatens the platform or other users. You may stop using the service and close your account at any time. On termination, your right to use the service ends; data handling after termination is governed by our Privacy Policy.

11. Limitation of liability

To the maximum extent permitted by applicable law, Web Tech Digital Work shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, arising from your use of or inability to use the platform. To the maximum extent permitted by applicable law, our total aggregate liability for any claim relating to the service shall not exceed the total amount you paid to us for the service in the three (3) months immediately preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Web Tech Digital Work from any claims, damages, liabilities, and reasonable expenses arising out of the content or applications you deploy, your use of the service, or your breach of these terms or of applicable law.

13. Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including network or power failures, acts of government, natural events, or third-party service outages.

14. Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email to the address on your account at least 7 days before they take effect. Continued use of Voroa after an update takes effect constitutes acceptance of the revised terms.

15. Governing law and jurisdiction

These terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts in Chhatrapati Sambhajinagar, Maharashtra.

16. Contact

For questions about these terms, write to legal@getvoroa.com.